Showing posts with label Daily News. Show all posts
Showing posts with label Daily News. Show all posts

Thursday, January 7, 2010

Safe and Secure

After about 18 hours of delay, our flight landed safely at Honolulu airport at 6am in the morning. Our flight was comfy and smooth. Almost every one of the passengers had a tinge of frustration mixed with anxiety and relief.  Ajo did well throughout the flight. God answered the prayers of numerous people.

About an hour or so after take off, the captain announced about some turbulence situation that could last for 15 minutes. To our surprise and perhaps even to the surprise of the captain, there was no turbulence. The power of prayer is beyond words.

After picking up the rental car + GPS (we left ours at home), we drove to the hotel. After checking in, we enjoyed our free breakfast buffet and took a really good nap for about 4 hours or so. We woke up and took a walk, I mean a really long walk around the Waikiki beach area and returned back few hours ago.  Weather is perfect and it is quite the paradise here. 70 -80 degrees is far from awesome in the winter.

We had dinner at "The Cheeseburger". It was not worth the price and the quality was mediocre. We are currently sitting at the lobby of our hotel enjoying free wi-fi since we do not have internet access in our room.  It is really past our bedtime in Reno time. That's it for today.

Wednesday, January 6, 2010

Dear Voucher!

Today, America's most on time airline took a dip. It was not a good day for Hawaiian Airlines due to the unexpected delays caused by a bird strike in the Sacramento airport. (See previous post)

After spending about 4 hours in a Quality Inn near the airport, we are back at the airport to board the 1am flight to Honolulu. We are excited and slightly anxious. Prayer has been our anchor in this trip and will continue to be.

Inconveniences almost always earn perks and compensations.  Customer satisfaction is big in every avenue of business, hence today we received the most vouchers ever in our entire life. Meal vouchers, hotel vouchers, and future flight discount voucher. The future flight discount voucher is perhaps the most useless for a tourist visiting Hawaii but obviously has the most value. $300 of flight voucher is no joke but I am not sure how the voucher is going to be a perk for us. Ajo has decided to write a letter to the "customer advocate" when we return. We are not sure if such a title or a person exist and what his duty entails. Perhaps our letter should be addressed: Dear Voucher.

Today has been a day of the "most" "first" and the "least"

1) The most vouchers we have ever received
2) The most wait time at a terminal
3) The most number of meals we have consumed at the airport ever
4) The least time we have spent at a hotel room
5) The first time we have seen an aircraft being worked on infront of us

It is nearly the boarding time. So aloha/adios/goodbye.

The Terminal!

This post is not about the Steven Spielberg comedy-drama film, however, it is about "The Terminal" we are currently stranded on.  Life is quite interesting here at the terminal. Kids are fun to watch and I think part of our boredom and frustration was alleviated by them. We watched sibling dynamics between a 4 year old and a 2 year old. The 4 year old had a leash attached to him by his parents so as to avoid getting lost, running around, and all the impulsive things kids do these days.

Ajo & I decided to take a trip to Hawaii last week since Ajo is on his winter break from school. A perfect getaway turns not so perfect when our 8:50 am departure flight was delayed due to a "bird strike" which damaged one of the engines. We were informed at the airport that the flight had to undergo some repair, hence our flight was scheduled tentatively to leave at 4pm. The flight failed to take off at the promised time obviously since its past 4pm here at Sac airport and we are still waiting. Apparently a new part needed to replaced for the engine and the repairs will take longer than expected. Over 10 hours at an airport is insane. We were given food vouchers for $10. I do not want sound like a nitpicker but airport food is expensive and $10 is barely enough to buy a meal and a drink.

We are offered two choices, either to fly at 1am or 8:50am in the morning. The decision making process was quite a tough one and after going back and forth, we have come to a consensus to take the 1am flight. At present, we are going to check in to a hotel and freshen up only to come back here in a few hours or so. See you later.